You know, I should stop being surprised by what some of our customers do. The South Florida customer has the peculiar ability to be an absolute mofo; I've never encountered a beast quite like it. Of course, that's not to tarnish all South Floridians with the same brush as that would be ignorant, but there is a very vocal minority of wankers who shop here and they come into our store with an alarming regularity.
Case in point the prize cocknocker I busted this morning in the children's zone recharging his cell phone at one of our power outlets. This arsehole was even sitting on the phone and partially covering the cord so as to obscure its charging. The simple fact that he troubled himself to be sneaky shows that he knew his activity was not kosher.
So, in my nicest most assertive voice I told him to unplug the device and informed him that the outlets were not for his use. End of story ... or is it?
No, it's not. Five minutes later he asked the head cashier for the corporate number in New York. Thirty minutes after that he calls us and wants the manager on duty who just happened to be, well, me. This is where the fun begins because the customer didn't realise that the employee he was speaking to was the employee who told him to unplug his cell. Cue the baldfaced lies that spewed from his mouth as he claimed, among other things, that the "employee was very rude" and "embarrassed me as I was on an important call as he pulled the power cord from the outlet", not to mention a few " he was generally abusive" comments for good measure, etc etc.
I listened to his spiel and rolled my eyes at the inevitable "I'm your number one customer" line, and then mentioned that he's more than welcome to call the store manager. I didn't feel like revealing my secret identity over the phone as it was too much fun feeding him the rope with which he hanged himself. He ended the call by demanding that the employee owes him an apology, which is awesome.
So yes, a minor incident that illustrates the impudence of
some of our customers; I mean, what gives a customer the right to plug their laptop or cellphone into our outlets without even having the
decency to ask whether it was cool or not. Did they see the sign outside that said "Free Power Supply?" Of course they didn't; you know why? Because supplying free power isn't our fucking business.